If something goes wrong with the NTDLL.dll file, which is essential for the normal operation of Windows, you may experience system crashes and other problems on your computer. The problem of File Explorer NTDLL.dll crashing has recently become rather widespread in Windows, and many people have come across it. The problem was discovered when File Explorer crashed, and it was immediately followed by a notice stating that NTDLL.dll had also crashed.
It’s likely that corrupted system files on your computer are the root cause of this problem that you’re experiencing. You might also have this problem if the graphics driver is out of current or if the cache for the file explorer is corrupted. The question now is, what can be done to fix the issue where File Explorer NTDLL.dll crashes on Windows? The following is a list of approaches that you can take to investigate and fix this problem.
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How to Stop the Crashes Caused by the NTDLL.dll File in Windows File Explorer
Because we have previously gone over the potential factors that are contributing to the issue, we won’t waste any more of your time on it. The following is a list of some of the potential solutions to this problem that are available:
1. Relaunch the Windows Explorer programme.
Windows Explorer must be restarted as the initial step. This is the first step. You won’t need to proceed with any other troubleshooting steps if this solution is successful for both you and a significant number of other people who have had the same issue. Follow the actions that are outlined below in order to restart Windows Explorer:
You may access the Task Manager on a Windows computer by using the keyboard shortcut Ctrl + Shift + Esc.
Find Windows Explorer by searching for it under the tab labelled Processes. After doing so, select the Restart option from the context menu. 2. Do an SFC scan on the system.
In the event that restarting Windows Explorer does not resolve the issue, you can try running the SFC scan instead. This helps repair any corrupted files that might also be contributing to the crashing issues seen by File Explorer NTDLL.dll on Windows 11.
After typing CMD with the Windows key and the R key combination, proceed to press Ctrl, Shift, and Enter. This will log you in as an administrator when Command Prompt starts up. Run as administrator
In this box, type sfc /scannow and then hit the Enter key.
The scan with the SFC will now begin. After the percentage bar on the process has reached 100, you should restart your computer.
3. Keep Windows up to date.
Bringing Windows up to its most recent version is another potential solution to this issue. Windows Update includes both bug fixes and driver upgrades, so if any of those components were the root of the problem, installing this will rectify the situation. You can upgrade your Windows installation by following the instructions that are mentioned below.
Use the Windows key plus the letter I on your keyboard to launch the Settings app.
After selecting the Windows Update tab located on the left side of the window, select the button labelled Check for Updates.
Check for any recent changes.
Here you will find a list of all the available updates; download them, and then install them. If there are no accessible updates, this indicates that your installation of Windows is up to date.
After you have finished installing the updates, you should restart your computer.
4. Start the Troubleshooter for System Maintenance.
To resolve this issue, you can try running the System Maintenance Troubleshooter. Any problems that you are having with your Windows computer will be resolved as a result of doing this. To make use of this tool, please follow the steps that are outlined below:
Simply start your search for “Do Suggested Maintenance Job Regularly” by pressing the Windows key, and then select the very first result that shows in the results list.
Carry out the Suggested Preventative Maintenance Periodically
To launch the System Maintenance Troubleshooter, click the Next button and then follow the instructions that appear on the screen.
5. Bring Your Graphics Driver Up to Date
This problem can be caused by obsolete graphics drivers, which we have already covered in a previous section. We recommend that you verify if the issue still persists after updating the graphics driver on your computer to the newest version. Follow the instructions indicated below in order to get the graphics driver up to date:
To open the Device Manager, right-click the Start icon, and then click on it again.
Manager of Devices
Just double-clicking on the Display Adapters section will cause it to expand.
You will find the graphics driver that you use here. After right-clicking on the driver, select the option to Update Driver from the context menu. Keep your graphics driver up to date.
To retrieve the most recent versions of the drivers from the internet, you must now select the option to Search Automatically for Drivers.
Note: If your personal computer has both an integrated and dedicated graphics processing unit (GPU), you will see a listing for two drivers here. In that situation, you will be required to update the drivers for both devices.
6. Delete the History in File Explorer
There is also a possibility that the update was triggered by a tainted version of the File Explorer History. It’s possible that clearing the history in File Explorer will help fix the problem. To accomplish this, proceed as described in the following steps:
You may launch Folder Options by pressing the Windows key, searching for it, and then opening it.
look for the Folder Options menu.
Go to the General tab, and once you’re there, click the Clear option that’s located in the Privacy section.
Activate the Clear button by clicking it.
After you have restarted your computer, click the Apply button, followed by the OK button.
7. Restart your computer in Safe Mode
You might try restarting your computer in clean mode. This will cause your personal computer to boot up and run without any third-party services or startup programmes, allowing you to determine whether or not the problem was caused by an application. Follow the procedures listed below to boot your computer in a clean mode:
To access System Configuration, use the Windows key, then search for it and open it.
Configuration of the System
Choose the checkbox to the left of Hide all Microsoft Services, and then click the button labelled Disable all. You’ll find this option under the Services tab.
Put all Microsoft services behind a paywall.
Now, select the Startup tab and select the Open Task Manager option from the menu that appears.
Open Task Manager
You will be presented with a list of all programmes that start up here. Use the context menu to choose the programme, then click the Disable button. Make sure this is done for all of the programmes here, especially the ones that have a significant impact.
Now restart your computer to boot it up without any additional software or services installed.
You are now able to verify what software or service was creating this problem so that you can remove it and then delete the programme or service.
The procedures of troubleshooting that were presented above should assist fix the crashing issue that occurs with File Explorer NTDLL.dll in Windows. Following the procedures outlined above should fix the issue for you; but, if the File Explorer continues to freeze up on you, you will need to restart your computer. If nothing else works, you might try resetting your computer or installing Windows from scratch.